Contacts

Contact us

For passengers

You may get all necessary information where you purchased your ticket, from our call centre via phone or on our web-site

Send message

Additional services:

A request for transportation of a passenger with reduced mobility must be made at least 48 hours prior to the departure. In any other cases – at least 24 hours prior to the departure.

You may get all necessary information where you purchased your ticket, from our call centre via phone or on our web-site

Send request

F.A.Q

You may get the information about departure/arrival and status of flights via online-timetable

Go

You may buy a ticket in any ticket office of your city or online on our main page

Buy ticket online

Please use our contact

Send message

Send a claim via the web-site:

Feedback

Send via mail to our correspondence address:

P/O box 564, Moskovskaya str., 18, Khimki, Moscow region, 141402, Russia

Send message

If you bought the ticket on our web-site:

Send request

In other cases:

Please refer to a place where you bought the ticket

If you bought the ticket on our web-site:

Send request

In other cases:

Please refer to a place where you bought the ticket

For counterparties:

FAQ

По вопросам прочтения УПТ, подтверждения и оформления дополнительных услуг, разрешения вынужденного обмена и возврата, отправки запросов на вынужденную пересадку пассажира, корректировку ФИО и паспортных данных пассажира, по иным вопросам связанным с бронированием и продажей авиабилетов и дополнительных услуг

Send request

More information on access to LLC “NORD WIND”’s informational resources regarding BSP Russia is provided here.

View more

Contact details of Marketing and PR:

marketing@nordwindairlines.ru

Nordwind Airlines offers ad placement in its inflight magazine “PEGAS Magazine”

To place AD View magazine

When traveling with our scheduled flights in a group of 10 persons and more, you may take advantage of our group reservation.

Send request

Nordwind Airlines offers its aircraft for charter to perform a flight under the customer’s route.

Send request

Staff department

job@nordwindairlines.ru

Settlement with counterparties department

accounting@nordwindairlines.ru

Ground Support department

contracts@nordwindairlines.ru

Fuel Service department

fuel@nordwindairlines.ru

E-commerce development department

е-сommerce@nordwindairlines.ru

Full name of the company:

Limited Liability Company «NORD WIND»

Legal address:

Leningradskaya str., building 25, office 27. 28, Moscow region, Khimki city, 141402, Russia

Location address:

Leningradskaya str., building 25, 18th floor of "MEBE ONE KHOMKI PLAZA" Business centre, Moscow region, Khimki city, 141402, Russia

Correspondence address:

P/O box 564, Moskovskaya str., 18, Khimki, Moscow region, 141402, Russia

VAT № (INN)

7733646084

Tax Registration Reason Code (KPP)

504701001 at the domicile

Russian National Classifier of Businesses and Organisations (OKPO)

85624209

Main State Registration Number (OGRN)

1087746305250

For other issues: