Fares
Fares
Lite
-
Nordwind Club miles
Yes
-
Hand luggage
1 piece 10 kg
40x30x20 cm -
Baggage
Paid
-
Ski equipment
Paid
-
Change more than 24 hrs
DAL Domestic air lines : 3 800 ₽IAL International air lines : € 45 -
Changes less than 24 hrs
Not allowed
-
Changes after departure In case of a situation when the passenger fails to appear for the flight
before check-in or boarding closing (NO SHOW)Not allowed
-
Refund more than 24 hrs
Not allowed
-
Refund less than 24 hrs
Not allowed
-
Refund after departure In case of a situation when the passenger fails to appear for the flight
before check-in or boarding closing (NO SHOW)Not allowed
-
Seats pre-selection
Paid
-
Meal
Paid
Optimum
-
Nordwind Club miles
Yes
-
Hand luggage
1 piece 10 kg
40x30x20 cm -
Baggage
1 piece up to 20 kg Between Russia and Cuba/Venezuela: 1 piece up to 10 kg -
Ski equipment
1 set up to 20 kg For traveling from November 01 to May 10 -
Changes more than 24 hrs
DAL Domestic air lines : 3 800 ₽IAL International air lines : € 45 -
Changes less than 24 hrs
DAL Domestic air lines : 3800 ₽ + 25% of the paid fareIAL International air lines :45 € + 25% of the paid fare Between Russia and Tajikistan: 60 € -
Change after departure In case of a situation when the passenger fails to appear for the flight
before check-in or boarding closing (NO SHOW)Not allowed Between Russian Federation and Tajikistan: 100 €
-
Refund more than 24 hrs
DAL Domestic air lines : 3 800 ₽IAL International air lines : 45 € Between Russia and North Korea: Not allowed -
Refund less than 24 hrs
DAL Domestic air lines : 3 800 ₽ + 25% of the paid fareIAL International air lines :45 € + 25% of the paid fare Between Russia and Tajikistan: 60 €, between Russia and Cuba: 50 €, Between Russia and North Korea: Not allowed -
Refund after departure In case of a situation when the passenger fails to appear for the flight
before check-in or boarding closing (NO SHOW)Not allowed
-
Seats pre-selection
Paid
-
Meal
Paid
Premium
-
Nordwind Club miles
Yes
-
Hand luggage
1 piece 10 kg
55x40x20cm -
Baggage
1 piece up to 20 kg Between Russia and Cuba/Venezuela: 1 piece up to 10 kg, between Germany and Russia: 2 pieces up to 20 kg each -
Ski equipment
1 set up to 20 kg For traveling from November 01 to May 10 -
Changes more than 24 hrs
Included The difference between the old and the new fare is to be paid if a fare is increased at the time of exchange.
-
Changes less than 24 hrs
Included The difference between the old and the new fare is to be paid if a fare is increased at the time of exchange.
-
Exchange after departure In case of a situation when the passenger fails to appear for the flight
before check-in or boarding closing (NO SHOW)Not allowed Between Russian Federation and Tajikistan: 80 €
-
Refund more than 24 hrs
DAL Domestic air lines : 2 500 ₽IAL International air lines : 30 € Between Russia and North Korea: Not allowed -
Refund less than 24 hrs
DAL Domestic air lines : 2 500 ₽ + 25% of the paid fareIAL International air lines :30 € + 25% of the paid fare Between Russia and Tajikistan: 45 €, Between Russia and North Korea: Not allowed -
Refund after departure In case of a situation when the passenger fails to appear for the flight
before check-in or boarding closing (NO SHOW)Not allowed Between Russian Federation and Tajikistan: 80 €
-
Seats pre-selection
Included
-
Meal
Paid
Optimum
-
Nordwind Club miles
Yes
-
Hand luggage
1 piece 10 kg
55x40x20cm -
Baggage
1 piece 30 kg
-
Ski equipment
1 set up to 20 kg For traveling from November 01 to May 10 -
Changes more than 24 hrs
2 000 ₽
-
Changes less than 24 hrs
4 000 ₽
-
Changes after flight NO-SHOW - A situation, when the passenger fails to appear for the flight
before check-in or boarding closing.6 000 ₽
-
Refund more than 24 hrs
4 000 ₽
-
Refund less than 24 hrs
6 000 ₽
-
Refund after flight NO-SHOW - A situation, when the passenger fails to appear for the flight
before check-in or boarding closing.Not allowed
-
Seats pre-selection Except Premium seats Included
-
Meal
Included
-
Business class check-in
Not available
-
Business lounge
Included
Premium
-
Nordwind Club miles
Yes
-
Hand luggage
2 piece 10 kg
55x40x20cm -
Baggage
2 pieces 30 kg
-
Ski equipment
1 set up to 20 kg For traveling from November 01 to May 10 -
Changes more than 24 hrs
Included
-
Changes less than 24 hrs
Included
-
Changes after flight NO-SHOW - A situation, when the passenger fails to appear for the flight
before check-in or boarding closing.Included
-
Refund more than 24 hrs
Included
-
Refund less than 24 hrs
Included
-
Refund after flight NO-SHOW - A situation, when the passenger fails to appear for the flight
before check-in or boarding closing.Included
-
Seats pre-selection
Included
-
Meal
Included
-
Business class check-in
Not available
-
Business lounge
Included
Maximum dimensions of one piece of baggage
Baggage
Up to 203 cm in sum of three measurements. (length × height × width)
Hand luggage
Depends on fare and class:
- 40×30×20 cm;
- 55×40×20 cm.
Discounts for children
Infants under 2 years old fly for free without providing additional seat (for Domestic flights) and with 90% discount (International flights);
Infants under 2 years old fly with 50% discount with providing additional seat (for Domestic flights) and with 15% discount (International flights);
For children from 2 to 12 years old with discount of 50% discount (for Domestic flights) and with 15% discount (International flights).
*except for subsidized destinations.
Additional fees
Fee for the provision of automated booking systems services
(ZZ) –
The charge is applied for each section of the route if selling/exchanging/reissuing of the ticket is involved.
In case of voluntary return / exchange of a ticket, the charge is not refundable.
Fuel charge (YR) / Airport charges (RI) / Charge for the automated booking systems services (YQ) –
The charges are applied for each section of the route at the point of ticket’s sale, if the ticket is available for the requested direction.
In case of ticket exchange or reissuing, the charges are transferred from the exchanged ticket.
In the event of a charge increase, an additional amount will be charged to meet the fee total charge on the new level.
In case of a voluntary refund, subject to the return of the ticket, the fuel charge for the provision of automated booking systems services and airport charges are refunded, minus the penalty for the transportation refusal foreseen by the fare.
In the event of an involuntary ticket return, the charge for the provision of automated booking systems services and airport charges are refunded.
The charges are not applicable for the following categories of passengers:
INF (РМГ) – the baby under 2 years old, without separate seat.
Important
Voluntary violation of the flight coupons sequence is not allowed.
- If you do not use one of the segments of the route, then all the following sections of the flight will be canceled.
- If you cannot use one of the first segments of the route, but want to use the subsequent segments, it is necessary to reissue the entire ticket for the new dates when you are ready to use all segments of the route, or make a full refund in accordance with the used fare conditions.
Forced violation of the flight coupons sequence is permitted.
- You can use route segments not in the direct sequence of their use if there were changes in one of the segments by the initiative of the Airline. In order to do so, you must inform the Airline in advance.
Passengers may, at their discretion, keep their return ticket valid if they miss their initial flight
- You may contact airport ticket desks or use the form of our Passenger Support Centre
- After check-in closure, less than 40 minutes before and within two hours after the departure of the flight the passenger has missed
- The return flight must be scheduled no earlier than 24 hours after the departure time of the originally missed flight.
IMPORTANT! No fee is applied if you wish to keep your return flight ticket after missing your outbound journey. No refunds or changes to the remaining journey are allowed for unused flight segments. The use of any retained itinerary segments is strictly limited to transportation services!
- 1 Exceptions to the ticket refund conditions may apply. Full fare rules are available during flight booking.