Before you fly

We suggest you take Aeroexpress or order transfer by iWay.
You may get more detailed information about means to get to the airport and the airport’s map at Sheremetyevo airport’s official site.
Nordwind Airlines' domestic flights are operated in Terminal D, international flights are operated in Terminal F.
Baby prams, including fully-collapsible strollers, are held in baggage section of the aircraft during the flight. You can use your stroller till aircraft door, after that staff will take it to the hold.
For disabled people wheel chairs and other devices are not included in luggage allowances and transported for free.
You can find all details about sports equipment carry at Sports equipment transportation page.
No. Animals transportation available only in accompany with adult passenger.
You will find all details for pets’ transportation here
Please contact your air tickets sales office or send request to n4@nordwindairlines.ru if you booked online.
Guitars and other musical instruments in protective hard case can be transported in the aircraft hold as paid baggage.
Musical instruments packed in instrument case (like violin or small guitar) can be carried in aircraft cabin if max dimensions in up to 115 cm. Please make sure to book separate passenger place for your instrument.
All regular flights have 3 numbers in flight number, all charter flights have 4 numbers in flight number.
— When processing transportation in one form, baggage is registered to the final destination.
— When processing transportation in different forms in one booking, baggage is registered to the final destination.
— When processing transportation in different forms in separate booking baggage is registered to connecting destination, received in connecting point and get registered to the final destination.
You can get information about baggage allowances and registration for your booking in sales office or at n4@norwindairlines.ru, if you booked online.
Child age on regular flights is determined by the date when transportation begins from departure point. If receipt or date of departure change after transportation begins, price for the child remain the same as at the moment of purchase..
If the child is accompanied with adult passenger and ticket for both passengers is in 1 booking, no permission is needed for domestic flights.
Transportation of children under 12 y.o. without parents or adoptive parents could not be held without “Agreement for the transportation of an unaccompanied child ”. See more details

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