Ticket booking
You can purchase tickets for domestic flights using both international and general passport. You should enter name, surname and middle name:
— in Latin, if you use international passport;
— in Cyrillic, if you use general passport (in case of Russian Federation citizenship).
When you check-in please provide passport you used for your booking.
When you purchase tickets for domestic flights you should enter name, surname and middle name in Latin, as in your international passport.
— in Latin, if you use international passport;
— in Cyrillic, if you use general passport (in case of Russian Federation citizenship).
When you check-in please provide passport you used for your booking.
When you purchase tickets for domestic flights you should enter name, surname and middle name in Latin, as in your international passport.
Number of birth certificate should be indicated as below: IРУ898867 (first letter in Latin, second and third letters in Cyrillic, then numbers; no spaces and “-“symbols allowed).
At the moment you can choose seat number only during check-in , in 24-3 hours before the flight, or at the check-in counter at the airport. Possibility of choosing seat number during the booking will be available soon.
To book a ticket for unaccompanied child/children, please use the support form
on our website.
Our team will provide a price quote, make the reservation, and send you a payment link.
Our team will provide a price quote, make the reservation, and send you a payment link.
To book a ticket for a child under 12 y.o. (15% discount from adult ticket price) please contact air tickets sales office in your city. Sales manager will make separate booking for a child and put number of child’s relative in notice. Unfortunately it is not possible to book such thickets via website.
You can book a ticket for a 12+ child on air company website nordwindairlines.ru
You need permission to accompany the child:
- no need for domestic flights,,
- for international flights please provide notarized consent signed by both parents (if the child fly with adult relative) or signed by one parent (if child fly with one of parents).
You can book a ticket for a 12+ child on air company website nordwindairlines.ru
You need permission to accompany the child:
- no need for domestic flights,,
- for international flights please provide notarized consent signed by both parents (if the child fly with adult relative) or signed by one parent (if child fly with one of parents).
Subsidized tickets are available only for Russian citizens. Read more here.
You can pay for your ticket on the website using Visa, Visa Electron, MasterCard и Maestro cards. Please check commission and conversion rates with bank issuer. You need to verify your card for transaction.
There are few reasons of it:
- you don’t have enough funds or credit limit on your card;
- Online purchase can be not available for your card (please contact your bank),
- if you have enough funds and online purchase is available for your card, but you can’t buy the ticket, please send us screenshot or text of error; - Your card must have 3D-Secure activated to make payment on our website (please contact your bank).
- you don’t have enough funds or credit limit on your card;
- Online purchase can be not available for your card (please contact your bank),
- if you have enough funds and online purchase is available for your card, but you can’t buy the ticket, please send us screenshot or text of error; - Your card must have 3D-Secure activated to make payment on our website (please contact your bank).
It is not possible. Please contact tour operator or sales offices
Local time for each airport.
You can check you fare (booking class) via My ticket service:
— enter your ticket number and passenger surname,
— click “Find the booking”,
— open the "Flight" section.
In the line "Your tariff" the name of your tariff and services included in it will be presented.
Go to Fares and check all details, from baggage and hand baggage allowance to terms of change/cancellation of tickets.
— enter your ticket number and passenger surname,
— click “Find the booking”,
— open the "Flight" section.
In the line "Your tariff" the name of your tariff and services included in it will be presented.
Go to Fares and check all details, from baggage and hand baggage allowance to terms of change/cancellation of tickets.
Tariff information can be checked through the Order managing service:
— enter the ticket or order number, booking code, passenger's last name or access code, — click "Search",
— download the electronic ticket
The "Tariff" line will show the name of your tariff, as well as the services included in it. .
Go to the Tariffs section and read the detailed terms of your tariff, from hold and cabin baggage allowances to the rules of exchanging and returning a ticket.
— enter the ticket or order number, booking code, passenger's last name or access code, — click "Search",
— download the electronic ticket
The "Tariff" line will show the name of your tariff, as well as the services included in it. .
Go to the Tariffs section and read the detailed terms of your tariff, from hold and cabin baggage allowances to the rules of exchanging and returning a ticket.
You can purchase tickets on the website for a group consisting of nine or fewer passengers. If your family has more than nine members, you can purchase tickets within several separate orders or fill out a request for a group of more than nine people on the airline's website using the link.
Nordwind Airlines uses a dynamic pricing method based on the historical demand rate, competitors’ prices and a range of other factors.
It helps us to offer various fares including those which are cheaper that the actual transportation cost. Thus, our passengers have an opportunity to buy tickets at better value.
The dynamic pricing method allows avoiding passenger discrimination as at every particular moment of time there is always only one fare class. This means that all passengers have equal opportunity to buy tickets at the same price within the given class which eliminates prejudiced attitude toward different categories of passengers.
With the dynamic pricing method, the airline guaranties the availability of affordable tickets in emergency situations. If all tickets are sold at a cheap price, they will be rapidly sold out, and passengers will be deprived of the opportunity.
It helps us to offer various fares including those which are cheaper that the actual transportation cost. Thus, our passengers have an opportunity to buy tickets at better value.
The dynamic pricing method allows avoiding passenger discrimination as at every particular moment of time there is always only one fare class. This means that all passengers have equal opportunity to buy tickets at the same price within the given class which eliminates prejudiced attitude toward different categories of passengers.
With the dynamic pricing method, the airline guaranties the availability of affordable tickets in emergency situations. If all tickets are sold at a cheap price, they will be rapidly sold out, and passengers will be deprived of the opportunity.