Information for passengers departing to Turkey

13 Apr
2021

Due to restriction of air traffic between Russia and Turkey, Nordwind Airlines hereby announces suspension of its scheduled flights between the countries for the period from April 15 to June 1, 2021.

On the 13th and 14th of April all flights from points within the RF to points within Turkey shall be operated as per the schedule. Passengers having tickets for flights operated from 15.04.2021 to 01.06.2021 may change the departure for the 13th or 14th of April free of charge. In addition, passengers departing within the period from 15.04.2021 may rebook their flight for any date after 01.06.2021 without paying date change fee, provided free seats of the same service class are available within the ticket’s validity term. On the 13th and 14th of April all flights from points within the RF to points within Turkey shall be operated as per the schedule. Passengers having tickets for flights operated from 15.04.2021 to 01.06.2021 may change the departure for the 13th or 14th of April free of charge. In addition, passengers departing within the period from 15.04.2021 may rebook their flight for any date after 01.06.2021 without paying date change fee, provided free seats of the same service class are available within the ticket’s validity term.

ВIf no such seats are available, a ticket may be exchanged for an available ticket of any other service class with relevant additional payment. No fee for exchange of tickets is levied. These terms are applicable to all rates of any brand.

It’s allowed to change flight to any other flight operated by Nordwind Airlines within the period from 15.04.2021 to 01.06.2021 to any destination without paying change fee. These terms are applicable to all rates of any brand.

A passenger may get an involuntary refund of tickets for a flight from the RF to Turkey and vice versa operated within the period from 15.04.2021 to 01.06.2021. The cost of the unused transportation shall be refunded.

Currently, the airline is designing a schedule of return flights to Russia and awaits official information regarding the procedure for return of travelers from Turkey.

All current information is available at nordwindairlines.ru